All requests for cancellation must be submitted to Srikara Greenlands in writing (via email or letter) and will be processed based on the date of receipt. The initial booking deposit is generally considered non-refundable to cover planning and administrative costs.
Specific travel components (e.g., flight tickets, cruise bookings, special event passes) may be subject to stricter, non-refundable policies imposed by third-party suppliers, which will override.
For eligible cancellations, the refund amount will be calculated after deducting the applicable cancellation charges and any non-refundable third-party costs. The final refund process typically takes 2 to 4 weeks to complete, depending on banking procedures and the original payment method.
No refund will be provided for unutilized services, including missed flights, abandoned tours, early check-outs from hotels, or missed meals, after the trip has commenced or for any No-Show scenarios.